Outsource software development to dedicated teams managed by an Australian-owned company. Our developers in India average over 10 years of experience and work exclusively for you — not shared across projects.
While others offer developers with 4+ years for US$2,560/month, our developers start at US$1,199/month + GST with significantly more experience. We've been doing this since 2003, and 72% of our clients have stayed five years or more.
Risk-Free Trial
One week on real projects.
No payment unless you continue.
Truly Dedicated
One developer,
full-time, works only for you.
Month-to-Month
No lock-in. Cancel anytime.
Most stay for years.
Australian-owned company — not just registered here
72% of clients have stayed 5+ years
10.6 years average developer experience
Senior managers respond to every enquiry personally
22+ years in business
Australian-owned company — not just registered here
72% of clients have stayed 5+ years
10.6 years average developer experience
Senior managers respond to every enquiry personally
22+ years in business
Australian-owned company — not just registered here
72% of clients have stayed 5+ years
10.6 years average developer experience
Senior managers respond to every enquiry personally
22+ years in business
Staff Augmentation That Works
Our staff augmentation model gives you dedicated developers who integrate with your existing team. They work your hours, use your tools, and focus solely on your projects — like an extension of your own workforce.
Full-Stack Capabilities
From React and TypeScript front-ends to Laravel and Python back-ends, our developers handle the complete modern stack. No need to hire multiple specialists.
AI-Enhanced Development
$100/month AI credits included with every developer. They can leverage AI coding assistants, LLM APIs, and agentic tools to accelerate delivery — with your consent.
Enterprise-Grade Security
All developers work from managed workstations with Zero Trust networking, sign NDA clauses, and are direct employees — never freelancers or subcontractors.
Australian Management & Support
Unlike purely offshore providers, Support Resort is Australian-owned with local management. When you need to escalate, you speak with Australian senior managers who understand your business context.
Month-to-Month Flexibility
No lock-in contracts, no minimum terms. Scale your team up or down as your project demands change. Start with a free one-week trial to ensure the right fit.
Front-End
Back-End & Data
AI-Enhanced Development Included
// React 18 + TypeScript - Production Chat with ARIA & Security
import React, { useEffect, useCallback, useRef, useState, useId } from 'react';
import DOMPurify from 'dompurify';
import { z } from 'zod';
import { logger } from '@/lib/logging/logger';
import { WebSocketService } from '@/services/websocket/WebSocketService';
import { useToast } from '@/hooks/useToast';
import { ErrorBoundary, useErrorBoundary } from 'react-error-boundary';
import { MessageSchema, WebSocketEventSchema } from '@/schemas/websocket';
import { RateLimiter } from '@/utils/rate-limiter';
import type { Message, ConnectionState } from '@/types/chat';
interface ChatRoomProps {
userId: string;
roomId: string;
serverUrl?: string;
}
// Rate limiter instance (10 messages per second)
const rateLimiter = new RateLimiter({ maxRequests: 10, windowMs: 1000 });
export const ChatRoom: React.FC<ChatRoomProps> = React.memo(({
userId,
roomId,
serverUrl = import.meta.env.VITE_WS_URL
}) => {
// Generate unique IDs for ARIA relationships
const inputId = useId();
const messagesId = useId();
const statusId = useId();
const [messages, setMessages] = useState<Message[]>([]);
const [connectionState, setConnectionState] = useState<ConnectionState>('disconnected');
const [messageInput, setMessageInput] = useState('');
const [error, setError] = useState<string | null>(null);
const [announcement, setAnnouncement] = useState('');
const messagesEndRef = useRef<HTMLDivElement>(null);
const inputRef = useRef<HTMLTextAreaElement>(null);
const wsRef = useRef<WebSocketService>();
const { showBoundary } = useErrorBoundary();
const toast = useToast();
// Announce to screen readers
const announce = useCallback((message: string) => {
setAnnouncement(message);
setTimeout(() => setAnnouncement(''), 1000);
}, []);
// Sanitize user input to prevent XSS
const sanitizeInput = useCallback((input: string): string => {
return DOMPurify.sanitize(input, { ALLOWED_TAGS: [] }).trim();
}, []);
// Handle incoming messages
const handleMessage = useCallback((data: z.infer<typeof WebSocketEventSchema>) => {
switch (data.type) {
case 'message':
setMessages(prev => [...prev, data.payload].slice(-100));
announce('New message received');
break;
case 'history':
setMessages(data.messages);
break;
}
}, [announce]);
// Initialize WebSocket with security measures
useEffect(() => {
if (!userId?.trim() || !roomId?.trim()) {
showBoundary(new Error('User ID and Room ID are required'));
return;
}
// Enforce secure WebSocket via URL scheme
const wsUrl = serverUrl.replace(/^http/, 'ws');
const ws = new WebSocketService({
// URL encode parameters to prevent injection
url: `${wsUrl}/room/${encodeURIComponent(roomId)}`,
userId: encodeURIComponent(userId),
reconnectAttempts: 5,
onOpen: () => {
setConnectionState('connected');
announce('Connected to chat room');
},
onMessage: (event) => {
try {
const data = WebSocketEventSchema.parse(JSON.parse(event.data));
handleMessage(data);
} catch (err) {
logger.error('Invalid message', { error: err });
}
},
onError: () => {
setConnectionState('error');
setError('Connection error. Retrying...');
},
onClose: () => {
setConnectionState('disconnected');
announce('Disconnected from chat');
}
});
ws.connect();
wsRef.current = ws;
return () => ws.disconnect();
}, [userId, roomId, serverUrl, showBoundary, announce, handleMessage]);
// Send message with rate limiting and validation
const sendMessage = useCallback(async () => {
if (!messageInput.trim() || connectionState !== 'connected') return;
// Client-side rate limiting
if (!rateLimiter.tryAcquire()) {
toast.warning('Sending too fast. Please wait.');
return;
}
try {
setError(null);
const sanitized = sanitizeInput(messageInput);
const message = MessageSchema.parse({
id: crypto.randomUUID(),
text: sanitized,
userId,
timestamp: Date.now()
});
await wsRef.current?.send({ type: 'message', payload: message });
setMessageInput('');
announce('Message sent');
} catch (err) {
const msg = err instanceof Error ? err.message : 'Failed to send';
setError(msg);
logger.error('Send failed', { error: err });
}
}, [messageInput, connectionState, userId, sanitizeInput, announce]);
// Keyboard handler
const handleKeyDown = useCallback((e: React.KeyboardEvent) => {
if (e.key === 'Enter' && !e.shiftKey) {
e.preventDefault();
sendMessage();
} else if (e.key === 'Escape') {
setMessageInput('');
inputRef.current?.blur();
}
}, [sendMessage]);
// Auto-scroll respecting user preferences
useEffect(() => {
const prefersReducedMotion =
window.matchMedia('(prefers-reduced-motion: reduce)').matches;
messagesEndRef.current?.scrollIntoView({
behavior: prefersReducedMotion ? 'auto' : 'smooth'
});
}, [messages]);
const canSend = connectionState === 'connected' && messageInput.trim().length > 0;
return (
<section aria-label={`Chat room: ${roomId}`} className="flex flex-col h-full">
{/* Screen reader announcements */}
<div role="status" aria-live="polite" aria-atomic="true" className="sr-only">
{announcement}
</div>
{/* Connection status */}
<div
id={statusId}
role="status"
aria-live="polite"
className={`px-4 py-2 text-sm ${connectionState === 'connected' ? 'bg-green-100' : 'bg-yellow-100'}`}
>
{connectionState === 'connected' ? 'Connected' : 'Reconnecting...'}
</div>
{/* Error display */}
{error && (
<div role="alert" className="px-4 py-2 bg-red-100 text-red-800">
{error}
<button onClick={() => setError(null)} aria-label="Dismiss error">×</button>
</div>
)}
{/* Messages area */}
<div
id={messagesId}
role="log"
aria-label="Chat messages"
aria-live="polite"
tabIndex={0}
className="flex-1 overflow-y-auto p-4 focus:ring-2 focus:outline-none"
>
{messages.map(msg => (
<article key={msg.id} aria-label={`Message from ${msg.userId}`} className="mb-2">
<span className="font-semibold">{msg.userId}:</span>
<p>{msg.text}</p>
<time dateTime={new Date(msg.timestamp).toISOString()} className="text-xs text-gray-500">
{new Date(msg.timestamp).toLocaleTimeString()}
</time>
</article>
))}
<div ref={messagesEndRef} />
</div>
{/* Input area */}
<form onSubmit={(e) => { e.preventDefault(); sendMessage(); }} className="border-t p-4">
<label htmlFor={inputId} className="sr-only">Type your message</label>
<textarea
ref={inputRef}
id={inputId}
value={messageInput}
onChange={(e) => setMessageInput(e.target.value)}
onKeyDown={handleKeyDown}
disabled={connectionState !== 'connected'}
placeholder="Type a message... (Enter to send)"
aria-describedby={`${statusId} char-count`}
maxLength={1000}
rows={2}
className="w-full px-4 py-2 border rounded-lg resize-none"
/>
<div className="flex justify-between mt-2">
<span id="char-count" className="text-xs text-gray-500">
{messageInput.length}/1000
</span>
<button
type="submit"
disabled={!canSend}
className="px-4 py-2 bg-blue-600 text-white rounded disabled:opacity-50"
>
Send
</button>
</div>
</form>
</section>
);
});Browse our specialised developer pages for detailed information on each technology stack.
React, Next.js, TypeScript & React Native
Laravel, PHP & modern back-end APIs
Python, Django & data engineering
PHP, WordPress plugins & custom CMS
WordPress, WooCommerce & custom themes
LLM APIs, LangChain, AI agents & MCP
TypeScript across front-end & back-end
Svelte, SvelteKit & modern web apps
UI development across all frameworks
See how an Australian-owned software development company with 22+ years of experience compares to typical offshore outsourcing providers.
Factor | Competitor | Us |
|---|---|---|
Developer experience | 4+ years typical | 10+ years average |
Monthly cost | US$2,560+ | From US$1,199 + GST |
Trial period | None or paid | Free one-week trial |
Lock-in contracts | 6-12 months typical | Month-to-month, cancel anytime |
Staff retention | High turnover — devs leave for better gigs | 72% of clients stay 5+ years |
Management | Offshore-only management | Australian-owned, Australian management |
AI capability | Limited or none | $100/mo AI credits included |
Security | Varies widely | Zero Trust, NDAs, managed workstations |
" I have to say that in my entire life I have never ever come across the dedication to detail and the willingness to work at high pressure levels to deadlines as I have experienced with your employees. Your company has my respect, I never thought things would work out as well as they have. Congratulations to you all for such a wonderful service. "
Graeme
" I am amazed with Bidhun. He is very responsive to tasks that I give him. His communication is excellent - way above my expectations and the quality of his work is superior to anyone I have worked with before. He is to be commended on his attendance and commitment to my projects. "
AK
" I just wanted to let you know that I am very pleased with your service. The programmer assigned to me is doing a fine job. He seems to work consistently, he communicates clearly, and he offers good insights concerning our projects. I appreciate his short accurate daily project reports. "
Paul
" Under no circumstances can I lose my developer. I'd rather lose my right arm than him. "
CF
" Thank you so much for all your detailed responses. I have never dealt with a programming company that is so professional. "
Brian
" I find your company and service to be VERY professional and I get more and more excited about our future work! "
Eric
Discovery
Get in touch — Australian senior managers personally discuss your requirements.
Expert Match
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Free Trial Week
Your developer tackles real project work for a full week. No payment unless you want to continue.
Partnership
Month-to-month from there. Your developer learns your business and stays for years.
Skilled Developer
Solid foundation
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Most popular
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Complex projects
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Outsource your software development to an Australian-owned company with 22+ years of experience and dedicated teams in India.
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